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Giga AI

Giga - AI Agents for Customer Operations

Plateforme
YouTube
Durée
2:15
Langue parlée
anglais
Vues
5 k
Coupe médiane
8.59s
Visage à l'écran
20%
Images sombres
4%
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Transcription de Giga - AI Agents for Customer Operations

Transcrit par un modèle vocal à partir du son du film, et non rédigé par la marque. Cliquez sur une ligne pour y amener la lecture.

  1. 0:00We have raised $61 million Series A,
  2. 0:03backed by our ability to solve the most complex customer operations problem for companies like DoorDash.
  3. 0:09Today, our AI agents handle hundreds of thousands of conversations per day.
  4. 0:14Let's see how we go live in just two weeks.
  5. 0:17Start by uploading your company's documents, transcripts, policies,
  6. 0:21even massive JSON files containing thousands of internal workflows.
  7. 0:26In seconds, your operational logic becomes an AI agent, ready to reason, respond, and improve.
  8. 0:32You can see every policy, workflow, and decision in real time.
  9. 0:37Our AI developer, Atlas, helps you refine and extend what you have built.
  10. 0:41You can ask Atlas to add APIs simply by pasting a link.
  11. 0:45Watch as it updates your agent and integrates with your existing systems.
  12. 0:49Time to deploy.
  13. 0:50Hey, Marissa, are you there?
  14. 0:56Hey, Isha. Maybe text first? I was busy with a customer.
  15. 1:00Well, since I'm already here, let's get on with the demo.
  16. 1:05Whether your customers call or text, I can talk and chat at the same time,
  17. 1:10wherever they are and help them in English, Español, Jongwen, Deutsch, Francais, Hindi.
  18. 1:16I'll sound like your brand and follow your policies precisely.
  19. 1:19Thanks, Marissa. We analyze millions of conversations real-time.
  20. 1:23From every single conversation, we are able to identify and categorize precise insights on how to improve your agent.
  21. 1:31Here we see the problems we can fix to improve our current deflection rate.
  22. 1:35Atlas automatically generates a step-by-step plan to reach a target deflection rate of 98%.
  23. 1:42This works for any other KPI you set like CSAT.
  24. 1:46For each insight, you see exactly what's wrong and how to fix it.
  25. 1:49Look how easy it is to review and improve your agent effortlessly.
  26. 1:58If you want to work with the smartest and most ambitious people in the world, we are
  27. 2:03hiring across San Francisco, New York, London and Bangalore.
27 lignes · 309 mots

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