Voltar aos vídeos
M

Mayday

Mayday, la base de connaissance omnicanale des services clients

Plataforma
YouTube
Duração
1:35
Idioma falado (inferido)
francês
Visualizações
55,3 mil
Rosto em cena
3%
Quadros escuros
12%
Mayday Mayday, la base de connaissance omnicanale des services clients at 0:00
MaydayMayday, la base de connaissance omnicanale des services clients
0:00
Mayday Mayday, la base de connaissance omnicanale des services clients at 0:01
MaydayMayday, la base de connaissance omnicanale des services clients
0:01
Mayday Mayday, la base de connaissance omnicanale des services clients at 0:04
MaydayMayday, la base de connaissance omnicanale des services clients
0:04
Mayday Mayday, la base de connaissance omnicanale des services clients at 0:07
MaydayMayday, la base de connaissance omnicanale des services clients
0:07
Mayday Mayday, la base de connaissance omnicanale des services clients at 0:10
MaydayMayday, la base de connaissance omnicanale des services clients
0:10
Mayday Mayday, la base de connaissance omnicanale des services clients at 0:13
MaydayMayday, la base de connaissance omnicanale des services clients
0:13
Mayday Mayday, la base de connaissance omnicanale des services clients at 0:16
MaydayMayday, la base de connaissance omnicanale des services clients
0:16
Mayday Mayday, la base de connaissance omnicanale des services clients at 0:19
MaydayMayday, la base de connaissance omnicanale des services clients
0:19
Mayday Mayday, la base de connaissance omnicanale des services clients at 0:22
MaydayMayday, la base de connaissance omnicanale des services clients
0:22
Mayday Mayday, la base de connaissance omnicanale des services clients at 0:25
MaydayMayday, la base de connaissance omnicanale des services clients
0:25
Mayday Mayday, la base de connaissance omnicanale des services clients at 0:28
MaydayMayday, la base de connaissance omnicanale des services clients
0:28
Mayday Mayday, la base de connaissance omnicanale des services clients at 0:31
MaydayMayday, la base de connaissance omnicanale des services clients
0:31
Mayday Mayday, la base de connaissance omnicanale des services clients at 0:34wide presenter
MaydayMayday, la base de connaissance omnicanale des services clients
0:34
Mayday Mayday, la base de connaissance omnicanale des services clients at 0:37
MaydayMayday, la base de connaissance omnicanale des services clients
0:37
Mayday Mayday, la base de connaissance omnicanale des services clients at 0:40
MaydayMayday, la base de connaissance omnicanale des services clients
0:40
Mayday Mayday, la base de connaissance omnicanale des services clients at 0:43
MaydayMayday, la base de connaissance omnicanale des services clients
0:43
Mayday Mayday, la base de connaissance omnicanale des services clients at 0:46
MaydayMayday, la base de connaissance omnicanale des services clients
0:46
Mayday Mayday, la base de connaissance omnicanale des services clients at 0:49
MaydayMayday, la base de connaissance omnicanale des services clients
0:49
Mayday Mayday, la base de connaissance omnicanale des services clients at 0:51
MaydayMayday, la base de connaissance omnicanale des services clients
0:51
Mayday Mayday, la base de connaissance omnicanale des services clients at 0:52
MaydayMayday, la base de connaissance omnicanale des services clients
0:52
Mayday Mayday, la base de connaissance omnicanale des services clients at 0:55
MaydayMayday, la base de connaissance omnicanale des services clients
0:55
Mayday Mayday, la base de connaissance omnicanale des services clients at 0:58
MaydayMayday, la base de connaissance omnicanale des services clients
0:58
Mayday Mayday, la base de connaissance omnicanale des services clients at 1:01
MaydayMayday, la base de connaissance omnicanale des services clients
1:01
Mayday Mayday, la base de connaissance omnicanale des services clients at 1:04
MaydayMayday, la base de connaissance omnicanale des services clients
1:04
Mayday Mayday, la base de connaissance omnicanale des services clients at 1:07
MaydayMayday, la base de connaissance omnicanale des services clients
1:07
Mayday Mayday, la base de connaissance omnicanale des services clients at 1:10
MaydayMayday, la base de connaissance omnicanale des services clients
1:10
Mayday Mayday, la base de connaissance omnicanale des services clients at 1:13
MaydayMayday, la base de connaissance omnicanale des services clients
1:13
Mayday Mayday, la base de connaissance omnicanale des services clients at 1:25
MaydayMayday, la base de connaissance omnicanale des services clients
1:25
Mayday Mayday, la base de connaissance omnicanale des services clients at 1:28
MaydayMayday, la base de connaissance omnicanale des services clients
1:28
Mayday Mayday, la base de connaissance omnicanale des services clients at 1:31
MaydayMayday, la base de connaissance omnicanale des services clients
1:31
Mayday Mayday, la base de connaissance omnicanale des services clients at 1:34
MaydayMayday, la base de connaissance omnicanale des services clients
1:34

Transcrição de Mayday, la base de connaissance omnicanale des services clients

Transcrito por um modelo de fala a partir do áudio do próprio vídeo, não escrito pela marca. Clique em qualquer linha para ir até aquele momento.

  1. 0:00Depuis 20 ans, les services clients innovent pour se doter des meilleurs outils de communication.
  2. 0:05Malheureusement, les problèmes historiques sont toujours là.
  3. 0:08Mauvaise réponse, temps d'attente beaucoup trop lourd,
  4. 0:12conseillers en difficulté, clients insatisfaits.
  5. 0:15Pourquoi ?
  6. 0:16Une chose essentielle n'a pas évolué, la gestion des connaissances.
  7. 0:20Des volumes exponentiels à maîtriser,
  8. 0:22des connaissances éparpillées, des contenus inexploitables.
  9. 0:26Mais ça, c'était avant Mayday,
  10. 0:28La base de connaissances intelligentes est enfin là.
  11. 0:31Faites part et pour la relation client, MADE délivre la bonne connaissance au bon endroit au bon moment.
  12. 0:37Fini les PDF, Word, PowerPoint, la connaissance est centralisée et harmonisée dans deux formats uniques et faciles à consommer.
  13. 0:45Article synthétique et diagnostique interactif.
  14. 0:48Et toute cette connaissance est disponible partout, instantanément.
  15. 0:52Pour les conseillers, délivrez directement dans leurs outils du quotidien.
  16. 0:55via un moteur de recherche boosté par l'intelligence artificielle
  17. 0:58ou des suggestions intelligentes contextualisées.
  18. 1:01Pour les clients, via une FAQ ou délivrée dans d'autres outils comme les chatbots.
  19. 1:06Il est temps d'en finir avec les connaissances en silo
  20. 1:08et de commencer à capitaliser sur une plateforme de connaissances omni-canale,
  21. 1:12à la clé, jusqu'à moins 26% de durée moyenne de traitement,
  22. 1:16plus 34% de résolution au premier contact,
  23. 1:19moins 51% de temps de formation,
  24. 1:21moins 42% de tickets en moins grâce à la connaissance en self-care.
  25. 1:26Mais surtout, des conseillers et des clients heureux.
  26. 1:29Rejoignez le mouvement et entrez dans l'ère de la connaissance.
  27. 1:33Mayday.
27 linhas · 234 palavras

More from Mayday

All of Mayday →

The rest of their work we have taken apart.

Découvez Mayday AI ✨65K views
Mayday
Découvez Mayday AI ✨
2:07110 frames2.4s cut0% face
Comment Edenred maîtrise le cycle de la vie de sa connaissance grâce à Mayday ?43K views
Mayday
Comment Edenred maîtrise le cycle de la vie de sa connaissance grâce à Mayday ?
1:2940 frames4.9s cut60% face
Service client : Mayday Academy, la plateforme de formation intégrée à votre base de connaissance.42K views
Mayday
Service client : Mayday Academy, la plateforme de formation intégrée à votre base de connaissance.
1:2533 frames5.0s cut0% face
Découvrez Mayday, leader des plateformes de knowledge management720 views
Mayday
Découvrez Mayday, leader des plateformes de knowledge management
4:33132 frames268.5s cut0% face
Introducing Mayday AI ✨Launch716 views
Mayday
Introducing Mayday AI ✨
2:00118 frames2.4s cut0% face

Lit and framed like this

Closest on how much of the running time has a face in it and how dark the frames are.

VW Connect / We Connect Aktivierung (Deutsch) | Volkswagen2K views
Volkswagen
VW Connect / We Connect Aktivierung (Deutsch) | Volkswagen
2:36100 frames2% face
Hey ChatGPT, can you make an invite and presentation for the holiday ...137K views
Figma
Hey ChatGPT, can you make an invite and presentation for the holiday ...
0:5629 frames3.8s cut3% face
AirPods 4: Experience Immersive Sound3.1M views
Apple
AirPods 4: Experience Immersive Sound
0:4630 frames1.9s cut3% face
Turn your sketches into anything you can imagine with the Mockup app....35K views
Runway
Turn your sketches into anything you can imagine with the Mockup app....
1:0147 frames1.7s cut4% face
Today we’re launching Jobs. Jobs are loops for your agents. Design ...Launch31K views
Furqan Rydhan
Today we’re launching Jobs. Jobs are loops for your agents. Design ...
0:3123 frames2.4s cut4% face
New Anthropic research: Emotion concepts and their function in a larg...3.9M views
Anthropic
New Anthropic research: Emotion concepts and their function in a larg...
4:53435 frames0.1s cut1% face
Introducing Nothing OS 5.0Launch202K views
Nothing
Introducing Nothing OS 5.0
1:1528 frames21.6s cut4% face
OFFEO Tutorial | Playful and Vibrant Design812 views
OFFEO
OFFEO Tutorial | Playful and Vibrant Design
4:26148 frames9.6s cut1% face
Your ideas, your apps—Base44622M views
Base44
Your ideas, your apps—Base44
0:5651 frames1.1s cut6% face
The new Mac mini with M6Launch4.3M views
Apple
The new Mac mini with M6
0:4317 frames6.3s cut6% face
Introducing Claude Opus 4.6Launch395K views
Anthropic
Introducing Claude Opus 4.6
0:3934 frames1.3s cut3% face
Expanding our code to canvas Figma MCP server capabilities with 5 new...174K views
Figma
Expanding our code to canvas Figma MCP server capabilities with 5 new...
0:0817 frames0.1s cut0% face

More social

Same category, other makers, most watched first.

Turn any idea into an app with Base44538M views
Base44
Turn any idea into an app with Base44
0:5538 frames2.2s cut50% face
Build Your Website with One Sentence | Base44154M views
Base44
Build Your Website with One Sentence | Base44
0:4835 frames0.9s cut31% face
Rip The Script | Nike Football81M views
Nike Football
Rip The Script | Nike Football
6:00310 frames1.1s cut60% face
PetSmart | "Pickup in...STORE!"75M views
PetSmart
PetSmart | "Pickup in...STORE!"
0:1511 frames1.4s cut64% face
NEO The Home Robot Order Today69M views
1X
NEO The Home Robot Order Today
9:53271 frames2.8s cut25% face
Apple Education: Ready for every learning opportunity69M views
Apple
Apple Education: Ready for every learning opportunity
1:4687 frames1.3s cut40% face
Phone calls suck. So, we bought a giant telephone car, raised $65,00...64M views
Bland
Phone calls suck. So, we bought a giant telephone car, raised $65,00...
1:4854 frames4.3s cut81% face
Oh wait there’s more: we’re building 3D Transforms, here’s a preview ...39M views
Figma
Oh wait there’s more: we’re building 3D Transforms, here’s a preview ...
1:0423 frames4.0s cut78% face
Getting Help is Simple, With Hims36M views
hims
Getting Help is Simple, With Hims
0:3023 frames2.0s cut70% face
Made in Figma (2025) Like this ❤️ we designed it for you36M views
Figma
Made in Figma (2025) Like this ❤️ we designed it for you
0:3872 frames0.5s cut7% face
Hello, MacBook Neo35M views
Apple
Hello, MacBook Neo
3:50291 frames67.5s cut1% face
Build it your way with Base44.34M views
Base44
Build it your way with Base44.
0:5133 frames1.9s cut0% face
Browse every frame in the library